Turn great visits into stronger reputation growth
Built-in reputation management that works after the visit.
Winglet Reviews helps practices follow through after the appointment — capturing feedback, promoting strong experiences publicly, and routing lower ratings internally before they become public problems.
Post-Visit Feedback
Last 30 daysExcellent experience from start to finish.
Staff was incredibly helpful and thorough.
Wait time was longer than expected.
Very professional and caring team.
How Winglet Reviews works
After the visit, Winglet sends a simple feedback request. Based on the patient's response, the system routes positive experiences toward public review channels and lower ratings toward internal resolution — all without requiring staff to manage it manually.
- Automated post-visit feedback requests via text or email
- Smart routing based on patient satisfaction score
- Positive experiences guided toward Google, Healthgrades, or other platforms
- Lower ratings routed internally for team review
- Practice-level analytics on experience trends
- No manual follow-up required from staff
Why reputation management matters for specialty practices
For specialty practices, online reputation is a meaningful driver of new patient volume — both from direct searches and from patients who were referred and then looked up the practice before scheduling.
Most practices don't have a system for collecting and routing feedback consistently. Winglet Reviews creates that system without adding burden to the front desk or clinical team.